Residential Natural Stone 1-Year Limited Warranty

We provide a one (1) year warranty from the date of completion, on workmanship only

There is no warranty against shade variation, staining, scratching or wear on natural stone surfaces. All merchandise is sold “AS IS” condition and there are no warranties of any kind for natural stone. Normal housekeeping is the best way to maintain your granite. Clean your stone after each meal or countertop use. If a person cleans after each meal, there is very little possibility of ever staining the granite countertop. Clear warm water or a stone cleaner can be used to remove surface scum, food and/or any other deposits left on the surface. No other soaps, detergents, or cleaners should be used on the stone.

Oil is the enemy

Of particular hazard to stone are oils, fats, grease, and products containing these types of items. Extra care should be taken to avoid products with grease residues being exposed to your natural stone for prolonged periods of time. Please avoid water and other liquids to puddle on the countertop surfaces, which could leave rings or other marks.

Avoid acidic liquids

Never allow acidic liquids such as vinegar, lemon juice, bathroom cleaners, or other household items to come in contact with your natural stone. Marbles, limestone, travertine, and onyx are especially vulnerable to acids and can be damaged through etching. On certain materials, this damage is irreversible and costly in cases where restoration can be achieved.

Your countertops are sealed when you purchase them

The purpose of a sealer is to increase stain resistance so that the natural stone repels dirt and water. The sealer penetrates the stone, thereby, reducing absorption of dirt and staining agents. Sealing will not eliminate all staining. Spills should be wiped off immediately to prevent stains from settling into the stone. It is recommended to apply sealers periodically. A sealer made specifically for marble and granite must be used. Use a type of sealer that is penetrating (invisible) and does not leave a film on the surface.

Heavyweight can stress countertops

Natural stone is not a structural support product. Avoid placing a heavy weight on the countertops and especially placing stress on the thin strips in front of the cooktop and sink. Never stand or sit on top of your stone counters. This can put too much stress on the material causing it to crack.

Laticrete StoneTech Professional 15-Year Warranty

Warranty package is available for purchase at the time of confirmation of installation. Please contact your sales representative or design consultant to learn more.
STONETECH® Countertop Warranty
The best way to protect your customer’s investment

Countertops are under daily assault from regular household stains. A simple red wine spill or a drop of olive oil can permanently stain granite or marble. However, treated properly your customer’s investment will last a lifetime.

STONETECH, the leader in stain protection technology, has partnered with Protect Plus Surfaces™ to create STONETECH Warranty. Your countertops will be treated with STONETECH® BulletProof® Sealer, a revolutionary premium sealer which is believed to be the highest performing sealer available today. It offers advanced penetrating microbond protection and makes cleaning the stone easier. The STONETECH BulletProof Sealer offers your natural stone project an invisible layer of power protection:

  • Repels common household stains, including coffee, red wine, ketchup, mustard, cooking oil, soy sauce and common household food and beverages.
  • Provides maximum protection against the toughest oil- and water-based stains with our advanced penetrating microbond protection

In addition to protecting countertops against stains, BulletProof® Sealer is water-based, helping you keep the environment—and your environment—free of solvent-based chemicals. It is available only through authorized distributors and dealers.

STONETECH Warranty includes one of the industry’s best warranties:

  • 25-year, fully transferable residential countertop warranty
  • 15-year commercial and industrial countertop warranty
  • Guarantees stain protection from common household food and beverages; however, etching is not covered
  • Covers all granite, marble and quartzite options for countertops
  • Covers replacement labor and materials
  • 1-year outdoor countertop warranty on selected granite options
  • Warranty transfers with the title of the property; no limitations

All STONETECH Sealer Installers are certified professionals, giving consumers absolute peace of mind.

Included in the STONETECH Warranty is a care kit containing STONETECH BulletProof Sealer and STONETECH® Revitalizer® Cleaner & Protector.

Protect Plus Surfaces™ is a trademark of Protect Plus Surfaces, LLC.

Warranty transfers with the title of the property; no limitations and all Laticrete StoneTech Sealer Installers are certified professionals, giving consumers absolute peace of mind.

Included in the Laticrete StoneTech Professional Warranty is a care kit containing Laticrete StoneTech BulletProof Sealer and Revitalizer Cleaner & Protector.

Please go to for more information.